Careers

BUILD MERCH
WITH US.

We ship product for the brands, artists, and properties people actually care about. Small team, real ownership, and the kind of back-catalog that makes work feel like fandom.

Ship, Don't Slide

We run lean and move fast. Launches happen on time because everyone owns a clear slice of the outcome — not a task list.

Craft Matters

Product, copy, pack-out, CX — every touch is a chance to feel premium. Good enough isn't the bar here.

Make It A Career

We hire for the next two roles, not just this one. Coordinators grow into leads, leads grow into running their own programs. Your first title isn't your ceiling.

OPEN POSITIONS

1 role · Updated this week

Ecommerce Operations Coordinator

Remote Full-Time Entry-Level
Ecommerce

MerchStores runs ecommerce programs for touring artists, media brands, and licensed properties. We're looking for a detail-obsessed Ecommerce Operations Coordinator to join our team and own the day-to-day in Shopify across multiple storefronts. This is a real entry-level seat — if you've shipped a Shopify store for a side project, run a Depop, or interned in DTC ops, you're exactly the kind of person we want to train up.

You'll work alongside our merch, design, and production leads on some of the biggest music and media properties of the year. We'll teach you the rest.

What You'll Own

  • Build, QC, and launch product listings across 4–6 live Shopify stores (titles, variants, SKUs, images, SEO, metafields)
  • Run weekly inventory audits and flag low-stock SKUs to merch + production before they go OOS
  • Support launch-day readiness: staging review, link checks, pricing and promo QA, go-live smoke-tests
  • Pull lightweight reporting from Shopify and GA4 — top sellers, sell-through, conversion trends — and share a Monday snapshot with the team
  • Keep the ops runbook current as we add stores and launch new programs

What You Bring

  • 0–2 years in ecommerce, retail ops, DTC, or a related internship
  • Comfort with spreadsheets (pivot tables, VLOOKUP / XLOOKUP, clean data hygiene)
  • Hands-on familiarity with Shopify admin or a strong willingness to learn it fast
  • Clear written communication — most of our ops happens in Slack + shared docs
  • An eye for detail: typos, broken links, bad crops, and unit-of-measure errors should bother you
  • Curiosity about merch, music, and fandom

Nice To Have

  • Klaviyo, Gorgias, or ShipStation exposure
  • Basic Canva, Photoshop, or image-editing chops
  • A Depop / eBay / Etsy shop or a personal Shopify project you've managed

Benefits

  • Fully remote
  • Medical, dental, and vision
  • 401(k) with company match
  • PTO + company holidays
  • Annual performance bonus eligibility
  • Merch credit across every property we run
Apply — Send Resume →

Don't see your role?

We're always open to meeting sharp operators in merchandising, tech, licensing, and creative.

careers@merchstores.com →